Full-Time Call Center /Appointment Setter
Mr.
Fix-It VA (Ashland) Mr.
Fix-It VA (Ashland) Ashland, VA Ashland, VA Part-time Part-time $15 - $25 an hour $15 - $25 an hour 2 days ago 2 days ago 2 days ago Company Description MR.
FIX-IT(TM) is an award-winning home improvement company with over 54 years of experience in delivering quality products and exceptional service.
We specialize in bath remodeling, gutter protection, and concrete garage floor coating, offering tailored solutions that meet the highest standards of craftsmanship and durability.
Our commitment extends beyond the services we offer; we are dedicated to creating a work environment that values and prioritizes people--both our team members and the customers we serve.
At MR.
FIX-IT(TM), we believe in building relationships based on trust and satisfaction, ensuring every project reflects our dedication to excellence.
Job Description Full-Time Call Center Representative/Appointment Setter This is an on-site position.
We are looking for the BEST of the BEST to join our Elite Team at MR.
FIX-IT, a leader in the multi-billion-dollar home improvement industry for over 54 years.
We are growing, and we need people who are looking to grow with us.
The ideal candidate will possess the drive to succeed in a fast-paced call center environment.
Call center agents will make outbound calls and take inbound calls to/from homeowners who have expressed an interest in one of our home improvement services.
Responsibilities:
Meet or exceed incentive-based goals by converting inbound and outbound customer phone calls to appointments by using the company's provided script and proven methodology.
Actively make outbound phone calls to sell the value of scheduling an in-home consultation with the goal of converting the call to an appointment with our Project Specialist.
Answer inbound calls to schedule appointments.
Meet regularly with coaches and direct supervisors to provide and receive feedback on job performance.
Great communication skills and a Super Attitude are a must!
Qualifications:
Self-motivated to achieve goals around the number of calls and appointments scheduled.
Inside sales and/or call center experience preferred.
Superior phone etiquette and verbal/writing skills.
High school diploma or equivalent.
Shift:
Sunday 11-5pm and Monday-Thursday 11am-8pm OR Tuesday-Friday 8am-5pm and Saturday 8:
30am-5pm Physical requirements:
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift 15 pounds at times.
This position is currently based in our Ashland office and is not remote.
Benefits Health Dental Life Insurance 401K with company match PTO Paid Holidays Paid Volunteer Time Opportunity for advancement Professional Development Direct Deposit Amazing Company Culture.
Estimated Salary: $20 to $28 per hour based on qualifications.
Fix-It VA (Ashland) Mr.
Fix-It VA (Ashland) Ashland, VA Ashland, VA Part-time Part-time $15 - $25 an hour $15 - $25 an hour 2 days ago 2 days ago 2 days ago Company Description MR.
FIX-IT(TM) is an award-winning home improvement company with over 54 years of experience in delivering quality products and exceptional service.
We specialize in bath remodeling, gutter protection, and concrete garage floor coating, offering tailored solutions that meet the highest standards of craftsmanship and durability.
Our commitment extends beyond the services we offer; we are dedicated to creating a work environment that values and prioritizes people--both our team members and the customers we serve.
At MR.
FIX-IT(TM), we believe in building relationships based on trust and satisfaction, ensuring every project reflects our dedication to excellence.
Job Description Full-Time Call Center Representative/Appointment Setter This is an on-site position.
We are looking for the BEST of the BEST to join our Elite Team at MR.
FIX-IT, a leader in the multi-billion-dollar home improvement industry for over 54 years.
We are growing, and we need people who are looking to grow with us.
The ideal candidate will possess the drive to succeed in a fast-paced call center environment.
Call center agents will make outbound calls and take inbound calls to/from homeowners who have expressed an interest in one of our home improvement services.
Responsibilities:
Meet or exceed incentive-based goals by converting inbound and outbound customer phone calls to appointments by using the company's provided script and proven methodology.
Actively make outbound phone calls to sell the value of scheduling an in-home consultation with the goal of converting the call to an appointment with our Project Specialist.
Answer inbound calls to schedule appointments.
Meet regularly with coaches and direct supervisors to provide and receive feedback on job performance.
Great communication skills and a Super Attitude are a must!
Qualifications:
Self-motivated to achieve goals around the number of calls and appointments scheduled.
Inside sales and/or call center experience preferred.
Superior phone etiquette and verbal/writing skills.
High school diploma or equivalent.
Shift:
Sunday 11-5pm and Monday-Thursday 11am-8pm OR Tuesday-Friday 8am-5pm and Saturday 8:
30am-5pm Physical requirements:
Prolonged periods of sitting at a desk and working on a computer.
Ability to lift 15 pounds at times.
This position is currently based in our Ashland office and is not remote.
Benefits Health Dental Life Insurance 401K with company match PTO Paid Holidays Paid Volunteer Time Opportunity for advancement Professional Development Direct Deposit Amazing Company Culture.
Estimated Salary: $20 to $28 per hour based on qualifications.
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