Guest Service Representative
Fairfield Inn & Suites - Ashland, VA Fairfield Inn & Suites - Ashland, VA Ashland, VA Ashland, VA Part-time Full-time Part-time Full-time From $15 an hour From $15 an hour We are looking for a passionate Guest Services Representative who thrives on providing exceptional customer service, delights in putting smiles on people's faces, and has a strong desire to learn and grow.
WHY CHOOSE US? 401(k) plan with a matching contribution Enjoy a healthy work-life balance Outstanding health benefits Opportunities for growth within the company WHAT WILL YOUR ROLE ENTAIL? Consistently exceed guest expectations by delivering outstanding hospitality Warmly greet guests upon arrival, ensuring a welcoming atmosphere Handle guest check-ins and check-outs efficiently Provide excellent front desk services to enhance guest experiences Assign rooms and manage administrative tasks Handle mail and messages, process guest payments Serve as a knowledgeable resource for guests, offering information on transportation and dining options Take and process meal and beverage orders Accommodate general and unique guest requests Skillfully diffuse conflicts or tense situations with guests Holladay Hospitality Group is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive.
Job Types:
Full-time, Part-time Pay:
From $15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Free parking Health insurance Life insurance Paid jury duty Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Evening shift Morning shift Work setting:
In-person People with a criminal record are encouraged to apply Ability to Relocate:
Ashland, VA 23005:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
WHY CHOOSE US? 401(k) plan with a matching contribution Enjoy a healthy work-life balance Outstanding health benefits Opportunities for growth within the company WHAT WILL YOUR ROLE ENTAIL? Consistently exceed guest expectations by delivering outstanding hospitality Warmly greet guests upon arrival, ensuring a welcoming atmosphere Handle guest check-ins and check-outs efficiently Provide excellent front desk services to enhance guest experiences Assign rooms and manage administrative tasks Handle mail and messages, process guest payments Serve as a knowledgeable resource for guests, offering information on transportation and dining options Take and process meal and beverage orders Accommodate general and unique guest requests Skillfully diffuse conflicts or tense situations with guests Holladay Hospitality Group is proud to be an equal opportunity employer, fostering a diverse and inclusive workplace where everyone has an opportunity to thrive.
Job Types:
Full-time, Part-time Pay:
From $15.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Free parking Health insurance Life insurance Paid jury duty Paid time off Parental leave Professional development assistance Referral program Retirement plan Tuition reimbursement Vision insurance Schedule:
Day shift Evening shift Morning shift Work setting:
In-person People with a criminal record are encouraged to apply Ability to Relocate:
Ashland, VA 23005:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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