Inside Sales Representative

Company Name:
Service Partners
About Service Partners:
Service Partners, a key business unit of Masco, is headquartered in Richmond, Virginia but our opportunities span across 75 locations throughout the United States. As the largest distributor of insulation products and accessories in the U.S., our employees work together to provide the best service and deliver the best products to our customers.

Benefits: We offer a number of comprehensive benefits including medical, dental and vision insurance as well as a 401k plan with matching contributions, paid time off, paid holidays and continuing education assistance.
Service Partners employees are also eligible for discounts on Masco company products such as Behr and Delta. Employees can also receive discounts through Ford, Verizon and AT&T.
For more information about working at Service Partners click here.
We are looking for Customer Service/Inside Sales Support for Service Partners East in Ashland, Virginia.
The ideal Inside Sales candidate is a strong multi-tasker that thrives in a fast paced environment, has strong time management skills and the ability to solve challenges quickly. This individual will be responsible for all aspects of customer service & sales support: answering phones, counter sales, proactively reaching out to customers, working with outside sales, maintaining pricing and running sales reports. Computer skills are a must for this position.
Key Duties & Responsibilities:
Provide quality customer order support for Service Partners' customer base.
Process and review dealer orders and requests and system generated acknowledgements and orders.
Communicate professionally with Service Partners customers and internal customers regarding product and business issues.
Support the order fulfillment process by working extensively with Outside Sales Representatives, Production personnel, Customer Service, Credit and Delivery.

Required Experience:
Minimum of one (1) to two (2) years experience in customer service utilizing an enterprise system, preferably in a manufacturing environment.
Previous sales and/or customer service preferred.
Strong computer skills

High School diploma or general education degree (GED) required, some college preferred.

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