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Customer Service Representative

Ref ID: 04310-0010677378
Classification: Customer Service
Compensation: $11.40 to $13.20 per hour
Customer Service Representative Opportunities! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Retail industry. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Ashland, Virginia Customer Service Representative position could be for you, if you're available for a temporary-to-fulltime opportunity. Major responsibilities - Offer friendly, accurate customer service in a timely fashion - Manage and place a high volume of incoming telephone calls - May support business development and client referral goals by actively cross-selling and referring customers - Field and send written business correspondence
- Strong customer service and office administrative skills - 2+ years' experience with performing in a goal-driven customer-focused environment preferred - No stranger to performing extensive research to resolve complex customer inquiries - Basic knowledge in computer software programs and office equipment - success driven attitude and an engaging businesslike approach - Microsoft Office experience preferred - Strong problem solving and analytical skills - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Customer service experience - Expertise in complaints - Excellent written/verbal communication and organizational skills - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
? 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
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